Frequently Asked Questions

  • TO BETTER DELIVER ON OUR PROMISE OF A REFINED ATMOSPHERE, PROPER DRESS IS REQUIRED.

    Thank you for not wearing: athletic wear, hoodies, baseball caps, sneaker-like shoes, ripped clothing, provocative or bedroom attire. We reserve the right to refuse entry to anyone for any reason.

  • Thursday: 7:30 pm - 11:00pm

    Friday and Saturday (2 shows): 7pm and 9:45 p.m.; approximately 1 hour each.

  • Printing your ticket is optional, but may expedite your entrance. However, we can scan your ticket on your smartphone if you select the e-print option when purchasing your ticket.

  • Yes, if you print, email or screenshot the specific ticket(s) to your guest(s) to present to the ticket attendant upon arrival. Make sure the seat assignment and barcode are clearly visible.

  • No. Seat reservations are secured through advanced ticket purchase online at StJamesLiveATL.com or in person at the ticket booth during hours of operation.

  • No, however, when purchases are made an 18% gratuity is automatically added to each bill.

  • We do not take drinks back. Please know what drink you want when ordering.

  • Performance times vary. Please check our website or your ticket for your specific showtime.

  • Go to StJamesLiveATL.com or stop by the venue ticket booth during normal hours of operation.

  • Parking is limited because we share a lot with other venues. Please consider using Uber or Lyft.

  • Contact our Event Coordinator (404) 254-3561.

  • No. All venue entries require the purchase of a ticket.

  • Yes. Our atmosphere is conducive for adults 25 years or older, however, the minimum age requirement is 21. Children are not permitted in the venue, even when accompanied by an adult.

  • ‍No. We love birthday parties, however, outside food and beverages are not permitted. Birthday cakes are only permitted when renting one of our semi-private party rooms. See event coordinator for details.

  • No refunds. Once a ticket is purchased, there are no refunds, exchanges or credits. Please see the terms and conditions printed on your ticket or refer to the St. James Live website.

  • ‍Email your EPK to booking@stjamesliveatl.com. We will contact you based on our programming guidelines and availability.