FAQsWhat is the dress code?
This is a relaxed environment and we want our guests to be comfortable, but we ask our guests to dress in a business casual or cosmopolitan attire. Gentleman jackets preferred. Please, no athletic wear, ball caps or tennis shoes.
Do I need to print my ticket?
Printing your ticket is optional and may expedite your entrance. However, we are able to scan your ticket on your smart phone, if you select the e-print option when purchasing your ticket.
I purchased multiple tickets for a group. Can they be seated before my arrival?
Yes. Please print, email or screen shot the specific ticket(s) to your guest(s) for presentation to ticket attendant upon arrival. Make sure the seat assignment and barcode are clearly visible.
Can I call in my reservation?
Seat reservations are secured with advanced ticket purchases. Tickets can be purchased online at StJamesLiveATL.com or in person at the ticket booth, Wednesday through Sunday 6PM – 11PM.
Is there a drink or food purchase minimum?
No. We are a live concert venue. Unlike a restaurant, our Staff caters to each guest for 3–6 hours throughout the evening. Although we do not require a minimum purchase, when purchases are made, 18% gratuity is automatically added to each bill.
What is your policy on taking drinks back?
When ordering alcohol, know what you are ordering, we do not take back drinks.
What time does your kitchen close?
Kitchen services ends one hour before closing.
What are the performance times?
Doors open at 6PM. Performances generally start at 7PM, however, check the ticket for your specific show time.
How do I purchase tickets?
Log onto, StJamesLiveATL.com or stop by the venue ticket booth, Thursday through Sunday 6PM – 11PM.
How do I book a large party or rent one of the semi-private areas for my special occasion?
Contact our Event Coordinator (404) 254-3561
Can I visit the bar and/or eat dinner without purchasing a ticket?
No. All venue entries require the purchase of a ticket.Is there an age requirement?
Our atmosphere is conducive for adults 25 years or older. However, minimum age requirement is 21. Children are not permitted in the venue, even when accompanied by an adult.
Can I bring a birthday cake?
We love birthday parties, however, outside food and beverages are not permitted. Birthday cakes are only permitted when renting one of our semi private party rooms. See event coordinator for details.
How do I get a refund if I miss the show?
Once a ticket has been purchased, there are no refunds, exchanges or credits. Please see terms and conditions printed on your ticket or refer to the St. James Live website.
How can I get my band booked at St. James Live?
Email your EPK to the talent coordinator through the St. James Live website. You will be contacted when there is an availability.